Inbound
Every email read. Every enquiry opened
Inbound is the agent that reads a yacht charter broker’s email. When an enquiry arrives it opens it as a deal, with the client, dates, guests, area and budget filled in, and drafts a reply for the broker to change and send.
Step by step
- It reads your Outlook or Gmail, and your WhatsApp Business number if you connect it, read only.
- A clear first enquiry opens as a deal the moment it arrives: client, dates, guests, cruising area and budget taken from the email.
- Replies from clients and central agents are put on the deal they belong to.
- It drafts a reply in your words for you to change and send from your own mailbox.
- What needs you goes to the top of Waiting on you.
What it never does
It never sends, moves or deletes anything in your mailbox, and it never reads the folders or people you mark Keep private.
Straight answers
- Does it ever send anything for me?
- No. Every reply, proposal, availability request and payment email waits on the deal until you read it and press send. That is CharterDesk’s one rule.
- What does it do to my mailbox?
- Nothing. It reads Outlook or Gmail read only, through Microsoft’s or Google’s own sign-in. It never moves, sends or deletes anything there. Folders and people you mark Keep private are not read at all.
- Does it work with WhatsApp?
- Yes, with a WhatsApp Business number. Messages arrive on the deal like email, and a message goes out only when you press send.